The Slow Death of the Smart City

Joseph Dana
4 min readSep 18, 2023
Saudi Arabia’s Neom is trying to keep the smart city dream alive.

After the 2008 financial crisis, a new approach to urbanism and service delivery began to take root worldwide. With advancements in technology, city planners devised new ways to monitor the needs of urban residents and use technology to deliver services. By deploying the Internet of Things across myriad tasks of urban management, the “smart city” was born. More than a decade later, the smart city revolution has become commonplace in the world’s leading cities. Yet, the concept appears to have been more of a branding coup than a total revolution in urbanism.

The use of technology to ease urban life is nothing new in cities. Since the first cities more than 6,000 years ago, humans have continuously looked for ways to improve the daily grind of everyday life with technology. With the advent of the smartphone, city planners have been able to collect massive pools of data and better understand what residents need. As a surveillance technology, the smartphone is unrivaled in human history for the sheer amount of information it collects about individuals. This data gives city planners radically new insights into how the urban environment is used and where resources should be allocated.

Smart city branding, however, tends to focus on individual ease instead of monitoring of data. In cities like Dubai and Singapore, residents use smartphone applications to interact with…

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